David Jones bets on service to beat Amazon

Upmarket department store David Jones hopes its “premium” service, in-store experience and ability to price-match on select products will help it stay ahead of online retail rivals, including Amazon.

The declaration came as Australian retailers sweat on the launch of Amazon locally. The American web selling giant emailed a 30-page “supply chain preparation manual” to vendors on Friday and asked them to ship items to a storage centre in Dandenong, Victoria.

Read the full article on the Sydney Morning Herald website


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